Casina Casino Terms and Conditions

Welcome to Casina Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, games, and services available at casina.com. By registering an account, depositing funds, or otherwise using our platform, you agree to be bound by these Terms in full. We encourage you to read this document carefully before you begin playing at Casina Casino.

1. Who We Are

Casina Casino is owned and operated by 130 Group N.V., a company that also operates our sister brands MyLuck and Kyngs. We are licensed and regulated by the Curaçao Gaming Control Board under license number OGL/2024/129/0131. This license authorizes us to offer online gambling services, including slots, live casino, and sportsbook betting, to players in eligible international markets across Europe, Canada, Australia, New Zealand, and Latin America.

2. Acceptance of These Terms

By creating an account with Casina Casino, you confirm that you have read, understood, and accepted these Terms, along with our Privacy Policy and Responsible Gambling Policy. If you do not agree with any part of these Terms, you must not use our services. We reserve the right to update or amend these Terms at any time, and continued use of the Casina Casino platform after changes are published constitutes your acceptance of the revised Terms.

2.1 Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register and play at Casina Casino. We require all players to provide accurate, current, and complete information during registration. You may only hold one account with us; duplicate accounts may be suspended or closed at our discretion.

3. Account Verification

We are required to verify the identity of our players in accordance with anti-money laundering and responsible gambling regulations. We may request identification documents, proof of address, and proof of payment method at any stage, particularly before processing your first withdrawal or when a withdrawal exceeds 5,000 EUR. Failure to complete verification may result in delayed or declined withdrawals.

4. Deposits and Withdrawals

We accept a wide range of currencies, including EUR, USD, CHF, CAD, AUD, NZD, PLN, BRL, NOK, ZAR, CZK, HUF, and CLP, as well as cryptocurrencies such as BTC, ETH, USDT, XRP, ADA, USDC, DOGE, LTC, BCH, and SOL. Our accepted deposit methods include Visa, Mastercard, Google Pay, Revolut, MiFinity, Jeton, Flexepin, Skrill, Neteller, and various cryptocurrencies.

• Minimum deposit: 10 EUR via MiFinity/Flexepin, 30 EUR via cards, 50 EUR via crypto
• Maximum deposit: up to 50,000 EUR via cryptocurrency
• Minimum withdrawal: 20 EUR for bank transfer, Jeton, or MiFinity; 50 EUR for crypto

Withdrawal limits at Casina Casino are tiered according to your VIP level, ranging from 700/2,250/9,000 EUR (day/week/month) at Level 1 up to 2,000/10,000/40,000 EUR at Level 5. Per-transaction maximums are 1,000 EUR for bank transfers and 5,000 EUR for crypto withdrawals. Progressive jackpot wins are not subject to these caps. We process approved withdrawals within 72 hours; however, withdrawals are not processed on weekends, and large wins of 5,000 EUR or more may require additional checks. Full cash-out completion may take up to 7 business days, or up to 3 days for card payments.

5. Bonuses and Promotions

At Casina Casino, we offer a Casino Welcome Package of 100% up to 2,000 EUR plus 300 free spins, and a Sport Welcome Bonus of 100% up to 500 EUR. All bonus funds carry a 35x wagering requirement, while free spin winnings carry a 40x requirement. The maximum bet permitted while wagering a bonus is 5 EUR, and deposits made via Neteller, Skrill, or Volt are excluded from promotional offers.

Our other promotions include Casino Cashback, Live Casino Cashback, Weekly Boost, Weekend Reload, Sunday Special free spins, Crown the Champions, Drops & Wins, and seasonal offers such as the Golden Cup Rush and World Cup Specials. Sports bettors can benefit from Sports Cashback, Sports Boost, Weekend Sports Reload, free bets, accumulator boosts, Bore Draw refunds, Cash Out, Early Payout, and Bet Builder features. Full terms for each promotion are published on the relevant bonus page, and we reserve the right to amend or withdraw any offer at our discretion.

5.1 Restricted Territories and Bonus Caps

Players residing in Brazil, Chile, Japan, Peru, and Thailand are subject to a maximum win cap of 10 times the bonus amount. We reserve the right to restrict or exclude players from specific countries from participating in certain promotions in accordance with local regulations.

6. VIP Club and Loyalty Program

Our VIP Club features five matadora-themed tiers: Novata, Torera, Maestra, Legendaria, and La Emperatriz. Once you reach 2,500 EUR in total deposits, a dedicated VIP manager will contact you within 24 hours. Higher tiers unlock increased withdrawal limits, enhanced cashback, closed tournaments, and weekly VIP rewards. We also operate the Rewards Arena, featuring the Matadora's Wheel daily spin, a rewards Shop, Weekly Challenges, Collections, and ongoing Tournaments for all eligible players.

7. Responsible Gambling

We are committed to promoting safer gambling practices. You can set deposit limits, loss limits, wagering limits, and session reminders directly through your account settings. We also offer self-exclusion and cooling-off periods for players who need a break. If you feel that your gambling behavior has become problematic, we encourage you to contact our support team or seek assistance from independent organizations specializing in gambling addiction support.

8. Games and Fair Play

Casina Casino offers more than 11,000 games from leading providers, including Pragmatic Play, Evolution, NetEnt, Play'n GO, and Microgaming. Our live casino games, powered by Evolution and Pragmatic Play, include blackjack, roulette, and other table games with real dealers. All games available at Casina Casino online casino are regularly tested for fairness and use certified random number generators, except for live dealer games which replicate real-world outcomes.

9. Intellectual Property

All content on our website, including but not limited to graphics, logos, game software, and text, is the property of Casina Casino or our licensed partners. You may not copy, reproduce, or distribute any content from our platform without prior written consent.

10. Limitation of Liability

We strive to ensure that our services are available and function correctly at all times; however, we do not guarantee uninterrupted access. We are not liable for any losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our liability, where applicable, is limited to the amount held in your Casina Casino account.

11. Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these Terms, or violation of applicable laws. You may also close your account at any time by contacting our support team.

12. Governing Law

These Terms are governed by the laws applicable to our Curaçao gaming license. Any disputes will be handled in accordance with the dispute resolution procedures outlined in our license agreement.

13. Contact Us

If you have questions regarding these Terms, our bonus policies, or your Casina Casino account, our support team is available 24/7 via live chat, email at [email protected], Telegram, or our FAQ section. We're happy to assist you with account verification, the Casina Casino login process, or any general inquiries about our Casina Casino app and services.